Services Australia FAQs

You can connect with Centrelink, Medicare and other government programs and services at Manna Gum - we're a Services Australia Agent where we have free self service facilities to help you conduct your government business.

Using our computers, you can log in to your myGov account and get things done on the spot. If you don’t have a myGov account, the Agent staff will help you to set one up.

There are phones for you to access phone self service or speak to a Services Australia Service Officer. If you’d rather use your mobile phone or tablet, we’ve got free Wi-Fi available 24/7. You don’t need a password so you can get online straight away. You can also use the Wi-Fi to download and install the Express Plus mobile apps. The Agent staff can help you set up your digital services if you’re not sure what to do.

So next time you need to do some government business, drop in to Manna Gum. We're open Monday to Thursday 10am-3pm.

when is it open?

Our trained Services Australia consultants are available every Tuesday and Thursday from 10am - 3pm

do I need an appointment?

No, we don't take appointments, you can just walk in. You may need to wait in the foyer for a time until our agent is ready to see you

what can I do there?

You can connect with Centrelink, Medicare and other government programs and services at
Manna Gum Community House. Read more here

does it cost anything?

No, it's a free service to help you conduct your government business. You can use the computers to login to your myGov account and get things done on the spot

I don't have an account set up yet

No problem! The Agent can help you set up your digital services if you’re not sure what to do

can I speak to someone at Services Australia?

Yes, we have phones available if you need to access phone self service or speak directly to a Services Australia Service Officer